Refund / Return Policy

REFUNDS, RETURNS AND EXCHANGES
We do not accept returns and refunds as we are into pet food.
In the event that your order arrives damaged in any way, please email us as soon as possible at hermetnutrix@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at hermetnutrix@gmail.com